PRODUCT DESIGNER
+Acumen is seeking a contracted, part-time product designer to support the design
of our online education product and community.

Acumen
Acumen is changing the way the world tackles poverty by investing in companies, leaders and ideas. We invest patient capital in businesses whose products and services are enabling the poor to transform their lives. Founded by Jacqueline Novogratz in 2001, Acumen has invested more than $114 million in 109 companies across Africa, Latin America, South Asia and the United States. We are also developing a global community of emerging leaders with the knowledge, skills and determination to create a more inclusive world. In 2015, Acumen was named one of Fast Company’s Top 10 Most Innovative Not-for-Profit Companies.     

About +Acumen
Our +Acumen team is building the world’s school for social change – a global learning community for social change-makers. +Acumen is a new initiative started in 2013 with the vision of equipping thousands of passionate people with the tools, insights and community to step up and create change.  We do this in two ways:

  • We offer free and low-cost online courses that help to democratize access to the best tools to change systems which keep people entrenched in poverty
  • We find the “best” people and connect them to Acumen & each other at scale

To date +Acumen has reached 400,000 people from 190 countries through its courses. +Acumen also manages various in-person networks – such as chapters, alumni, and course volunteers – that allow our broader course community to get more involved in supporting Acumen and each other.

Where You Come In
+Acumen has historically run a range of online learning experiences across different platforms. Now, we’re starting to reimagine our user experience and think about how we could develop our own product and/or consolidate our user base on a single platform. As our first design hire, you will take the lead in the design and development of foundational user experiences on our product. You’ll work closely with our product manager and small tech team to brainstorm solutions, map user journeys, create wireframes, design pixel-perfect high fidelity mockups, and collaborate with engineering to implement experiments & designs.

More specifically, you will:

  • Gain a deep understanding of the needs of our users, drawing upon user research that has already been documented by our team and collecting qualitative and quantitative data to generate new insights of your own
  • Lead user experience and interface designs through the full design and development cycle (including concepts, user testing, visual design and interaction design)
  • Solve complex user problems and quickly ideate solutions delivering user journeys, task flows, mockups, wireframes, and high-fidelity prototypes
  • Prepare A/B tests, analyze results, synthesize feedback, share with the team, implement learnings
  • Work with our cross-functional team to prioritize user pain points and areas of friction in order to develop a clear design roadmap

Who You Are

  • You’re a user-obsessed designer who is always asking, “Who is this for? What will they use it for? What value will it provide?”
  • You are a strong storyteller who can clearly communicate design choices to all stakeholders
  • You are highly collaborative with an ability to work cross-functionally within a small, scrappy team
  • You are comfortable working with ambiguity and when requirements are still in flux   
  • You love experiments and aren’t afraid to learn new things while making mistakes

Preferred Qualifications

  • 2-4 years of experience in UX/UI design for web and mobile
  • Proficiency with Sketch, InVision and other prototyping tools
  • Proficiency with Adobe Creative Cloud (specifically, Photoshop and Illustrator)
  • Experience with user research & usability testing
  • Portfolio showcasing projects that demonstrate your problem solving process as well as pixel-perfect design solutions
  • Experience working in lead/agile development environments

Bonus:

  • Experience working in online education or non-profit environment
  • Proficiency with HTML, CSS, SASS, or LESS
  • Basic understanding of Javascript

Additional characteristics we look for in all roles at Acumen:

  • Commitment to and enthusiasm for the organization’s mission to change the way the world tackles poverty, and respect for our core values: generosity, accountability, humility, audacity, listening, leadership, integrity and respect
  • Ability to thrive when there is ambiguity, remain cool-headed when there are curve balls, and withstand the tests of a rapidly changing environment with resilience and resolve
  • A sense of humor (really)

Hours
20-30 hours a week to start, with the potential for full-time in the long-term

Location
San Francisco, CA or New York, NY

Deadline
The deadline to apply for this position is Friday, November 2, 2018 but candidates are encouraged to apply early, as applications will be reviewed on a rolling basis.

Design Portfolio
Please either upload a sample of your portfolio or provide a link to your work online. 

 

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